{"id":2953,"date":"2025-04-30T17:34:24","date_gmt":"2025-04-30T15:34:24","guid":{"rendered":"https:\/\/analemma-water.nl\/kundendienst\/return\/"},"modified":"2026-06-25T10:38:02","modified_gmt":"2026-06-25T08:38:02","slug":"return","status":"publish","type":"klantenservice","link":"https:\/\/analemma-water.nl\/en\/kundendienst\/return\/","title":{"rendered":"Return"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You can cancel your online purchase within the statutory 14-day cancellation period via our website by clicking on &#8221; <strong>CANCEL ORDER<\/strong>.&#8221; This is our online cancellation feature for the entire order. We will send you a confirmation of receipt of your cancellation via email as soon as possible. This confirmation will include the details of your cancellation as well as the date and time it was submitted.   <\/p>\n\n<p class=\"wp-block-paragraph\">You may exercise your right of withdrawal only if you return the products unused, undamaged, and\u2014as far as possible\u2014in their original packaging. You may remove the product from its packaging to inspect it. <\/p>\n\n<p class=\"wp-block-paragraph\">If you exercise your right of withdrawal, you are entitled to a refund of the full amount you paid, including shipping costs. You are responsible for the costs and risk associated with returning the item, such as loss or damage. <\/p>\n\n<p class=\"wp-block-paragraph\">Analemma-water.nl will refund the amount you paid no later than 14 days after we have received and inspected the products.<\/p>\n\n<p class=\"wp-block-paragraph\">Would you like to exercise your right of withdrawal, return only part of your order, report a defect or warranty claim, or take advantage of our <strong>30-day money-back guarantee<\/strong>? Please use the return form or contact our customer service at <strong><a href=\"mailto:info@analemma-water.nl\">info@analemma-water.nl<\/a><\/strong> or by phone at <strong>+31 (0)85-1249018<\/strong>. <\/p>\n\n<p class=\"wp-block-paragraph\">The <strong>30-day money-back guarantee<\/strong> is an additional service offered by Analemma and does not affect your statutory right of withdrawal.<\/p>\n\n<h2 class=\"wp-block-heading\">I would like to return my order or part of it.<\/h2>\n\t\t<form class=\"wchr-formulier\" method=\"post\" action=\"https:\/\/analemma-water.nl\/wp-admin\/admin-post.php\">\n\t\t\t\n\t\t\t<p class=\"wchr-intro\">\n\t\t\t\tBy submitting this form you withdraw your purchase within the statutory cooling-off period. You will immediately receive a confirmation by e-mail stating the date and time of your request.\t\t\t<\/p>\n\n\t\t\t<p class=\"wchr-veld\">\n\t\t\t\t<label for=\"wchr-voornaam\">First name <span class=\"wchr-req\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"wchr-voornaam\" name=\"wchr_voornaam\" required value=\"\">\n\t\t\t<\/p>\n\n\t\t\t<p class=\"wchr-veld\">\n\t\t\t\t<label for=\"wchr-achternaam\">Surname <span class=\"wchr-req\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"wchr-achternaam\" name=\"wchr_achternaam\" required value=\"\">\n\t\t\t<\/p>\n\n\t\t\t<p class=\"wchr-veld\">\n\t\t\t\t<label for=\"wchr-email\">E-mail address <span class=\"wchr-req\">*<\/span><\/label>\n\t\t\t\t<input type=\"email\" id=\"wchr-email\" name=\"wchr_email\" required value=\"\">\n\t\t\t\t<span class=\"wchr-hint\">Please use the e-mail address with which you placed your order.<\/span>\n\t\t\t<\/p>\n\n\t\t\t<p class=\"wchr-veld\">\n\t\t\t\t<label for=\"wchr-ordernummer\">Order number <span class=\"wchr-req\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"wchr-ordernummer\" name=\"wchr_ordernummer\" required value=\"\">\n\t\t\t<\/p>\n\n\t\t\t<p class=\"wchr-veld\">\n\t\t\t\t<label for=\"wchr-reden\">Reason (optional)<\/label>\n\t\t\t\t<textarea id=\"wchr-reden\" name=\"wchr_reden\" rows=\"3\"><\/textarea>\n\t\t\t\t<span class=\"wchr-hint\">You are not obliged to provide a reason.<\/span>\n\t\t\t<\/p>\n\n\t\t\t\t\t\t<div class=\"wchr-hp\" aria-hidden=\"true\">\n\t\t\t\t<label>Leave this field empty\t\t\t\t\t<input type=\"text\" name=\"wchr_website\" tabindex=\"-1\" autocomplete=\"off\" value=\"\">\n\t\t\t\t<\/label>\n\t\t\t\t<label>Leave this field empty\t\t\t\t\t<input type=\"email\" name=\"wchr_email_confirm\" tabindex=\"-1\" autocomplete=\"off\" value=\"\">\n\t\t\t\t<\/label>\n\t\t\t<\/div>\n\n\t\t\t<input type=\"hidden\" name=\"action\" value=\"wchr_submit\">\n\t\t\t<input type=\"hidden\" name=\"wchr_ts\" value=\"1784242680\">\n\t\t\t\t\t\t<input type=\"hidden\" name=\"wchr_js\" value=\"\">\n\t\t\t<input type=\"hidden\" id=\"wchr_nonce\" name=\"wchr_nonce\" value=\"e05321aacc\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/klantenservice\/2953\" \/>\n\t\t\t<p class=\"wchr-submit\">\n\t\t\t\t<button type=\"submit\" class=\"wchr-bevestig-knop uk-button uk-button-primary\">Confirm withdrawal<\/button>\n\t\t\t<\/p>\n\t\t<\/form>\n\t\t\n","protected":false},"template":"","class_list":["post-2953","klantenservice","type-klantenservice","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return - Analemma Water<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/analemma-water.nl\/en\/kundendienst\/return\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return - Analemma Water\" \/>\n<meta property=\"og:description\" content=\"You can cancel your online purchase within the statutory 14-day cancellation period via our website by clicking on &#8221; CANCEL ORDER.&#8221; This is our online cancellation feature for the entire order. 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