Return
You can cancel your online purchase within the statutory 14-day cancellation period via our website by clicking on ” CANCEL ORDER.” This is our online cancellation feature for the entire order. We will send you a confirmation of receipt of your cancellation via email as soon as possible. This confirmation will include the details of your cancellation as well as the date and time it was submitted.
You may exercise your right of withdrawal only if you return the products unused, undamaged, and—as far as possible—in their original packaging. You may remove the product from its packaging to inspect it.
If you exercise your right of withdrawal, you are entitled to a refund of the full amount you paid, including shipping costs. You are responsible for the costs and risk associated with returning the item, such as loss or damage.
Analemma-water.nl will refund the amount you paid no later than 14 days after we have received and inspected the products.
Would you like to exercise your right of withdrawal, return only part of your order, report a defect or warranty claim, or take advantage of our 30-day money-back guarantee? Please use the return form or contact our customer service at info@analemma-water.nl or by phone at +31 (0)85-1249018.
The 30-day money-back guarantee is an additional service offered by Analemma and does not affect your statutory right of withdrawal.